Connect your Canva account to pull files from Canva into your asset library, or send a message that includes a Canva design. This keeps your branding and creative in one place while using them in campaigns and inbox conversations.
Key Features
- Link Canva -- Connect your Canva account in Settings so the platform can access your designs.
- Use in Asset Library -- Import chosen designs into the Asset Library for use across campaigns and messages.
- Send in Messages -- Attach Canva assets when composing SMS or MMS so recipients see the correct creative.
How to Connect Canva
Step 1: Open Integration Settings
Go to Settings then Integrations then Canva in the left navigation.
Step 2: Authorize Your Canva Account
Click the Connect Canva button. You will be redirected to Canva to sign in and authorize the platform to access your designs. Grant the requested permissions to complete the connection.
Step 3: Verify the Connection
After authorizing, the integration status will show as connected. You should now see your Canva designs available when browsing the Asset Library or attaching files to messages.
Step 4: Import Designs
Navigate to the Asset Library, select the option to import from Canva, and choose the designs you want to use. Imported designs are saved to your asset library for reuse in future campaigns.
Supported Design Types for MMS
Canva designs imported for MMS campaigns should be exported in a format compatible with mobile messaging:
- Images -- PNG and JPG are the most widely supported formats. Use these for flyers, promotional graphics, and event announcements.
- PDFs -- Supported for document-style content such as menus, schedules, and multi-page handouts.
File Size and Format Recommendations
- Maximum file size -- Keep MMS attachments under 600 KB for optimal delivery across all carriers. Larger files may be compressed or rejected by some carriers.
- Image dimensions -- Design at 1080 x 1080 px or 1080 x 1920 px for best display on mobile devices.
- Format -- PNG for graphics with text or transparency. JPG for photos. Avoid GIFs and video files in MMS campaigns unless your plan supports them.
- Canva export settings -- When exporting from Canva, choose PNG or JPG and select a quality level that keeps the file under the recommended size limit.
Tips & Best Practices
- Keep file sizes reasonable for mobile delivery, especially for MMS campaigns.
- Use consistent branding in Canva so imported assets match your other content.
- Preview your design on a mobile device before sending to make sure text is legible and images render clearly at a small size.
- Organize your Canva designs into folders so you can quickly find the right asset when importing.
Common Questions
Do I need a paid Canva account to use this integration?
The integration works with both free and paid Canva accounts. However, designs that use premium Canva elements may require a Canva Pro subscription to export.
Can I update a design in Canva and have it refresh automatically in the platform?
No. Imported designs are a snapshot at the time of import. If you update a design in Canva, you will need to re-import it to the Asset Library to use the updated version.